Shipping Policy

Last Updated: October 18, 2026

Welcome to Indiascart.shop! We are committed to providing a smooth and convenient shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing Time

Orders are generally processed within 1–3 business days after they are placed, subject to product availability and payment confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

During sales, holidays, or periods of high demand, processing may take longer. If there is a significant delay, we will make reasonable efforts to inform you.

2. Shipping and Delivery Time

Once your order has been dispatched, the estimated delivery time is generally:

  • Metro Cities: 3–5 business days.

  • Other Serviceable Locations: 5–8 business days.

  • Remote Areas: Delivery may take additional time.

These are estimates only. Actual delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Any free-shipping offer will be subject to the terms and conditions displayed on our website at the time of purchase.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared through your registered email address, phone number, SMS, or WhatsApp, depending on the available shipping service.

You can use the tracking information provided to check your shipment's status.

Please allow some time for tracking information to become available after dispatch.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible products and serviceable locations.

COD availability may depend on your delivery address, order value, courier service, and other applicable conditions. The available payment options will be displayed during checkout.

Please ensure that your contact and delivery details are accurate when placing your order.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your delivery address or contact details, contact us as soon as possible. We cannot guarantee changes once an order has been processed or dispatched.

Additional charges or delivery delays may occur if an address correction or re-delivery is required.

7. Delayed or Undelivered Orders

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, operational disruptions, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact our support team with your order number.

We will review the available tracking information and assist you with the next steps.

Your rights under applicable consumer protection laws remain unaffected by this policy.

8. Damaged, Missing, or Incorrect Items

If you receive a damaged, missing, or incorrect item, please contact us as soon as possible after delivery.

Please provide:

  • Your order number.

  • A description of the issue.

  • Clear photographs or an unboxing video, if available.

We will review your request and provide an appropriate resolution in accordance with our Refund & Return Policy and applicable law.

9. Failed Delivery Attempts

If a courier cannot deliver your order because the address is incomplete, the recipient is unavailable, or delivery cannot otherwise be completed, the courier may attempt re-delivery or return the shipment to the sender.

If your order is returned to us, please contact our support team to discuss the available options.

Any additional shipping charges will be communicated where applicable and permitted by law.

10. Changes to This Shipping Policy

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